💧 Hamburg Wasser – 注册与注销 & Abrechnung

🇨🇳 中文 (简体)

🏡 入住房屋时的注册

  • 🖥️ 在 客户门户 注册
  • 📍 地址、📅 入住日期、👤 姓名、🔢 水表号和读数
  • ✅ 确认并设定每月预付款

🏠 搬出房屋时的注销

  • 🚪 在客户门户注销
  • 📸 记录搬出当天水表读数
  • 📑 获得最终结算单

⏱ 水表读数上报

  • 🔔 每年一次,根据通知提交
  • 📝 入住或搬出时必须提交
  • 📊 作为年度结算依据

💶 每月预付款

  • 💳 预缴费用基于:预计用水量 + 当期水价 + 固定费用
  • ➗ 年度费用 ÷ 12 = 每月分摊

🔄 年度结算

  • ⚖️ 比较:实际用水 vs 已缴预付款
  • 🔺 用水多 = 补缴
  • 🔻 用水少 = 退款

🇬🇧 English

🏡 Registration when moving in

  • 🖥️ Online via Customer Portal
  • 📍 Address, 📅 Move-in date, 👤 Name, 🔢 Meter number & reading
  • ✅ Confirmation + setup of monthly advance payments

🏠 Deregistration when moving out

  • 🚪 Deregister in the portal
  • 📸 Record meter reading on moving-out day
  • 📑 Receive a final bill

⏱ Meter reading submission

  • 🔔 Once per year on request
  • 📝 Mandatory when moving in/out
  • 📊 Basis for annual statement

💶 Monthly installments

  • 💳 Advance payments based on: estimated use + tariffs + service charges
  • ➗ Annual costs ÷ 12 = monthly installment

🔄 Annual settlement

  • ⚖️ Compare: actual use vs. installments
  • 🔺 More use = extra payment
  • 🔻 Less use = refund